Privacy Policy
"At Spmsalemall, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and make purchases from Spmsalemall, a company based in Hong Kong. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information from you:
Personal Information:
This is the information you provide to us when you make a purchase, sign up for an account, or communicate with us. This includes:
• Name
• Email address
• Shipping and billing addresses
• Phone number
• Payment information (e.g., credit card details)
Non-Personal Information:
We also collect non-identifiable information automatically through your interactions with our website. This includes:
• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• Cookies and tracking technologies (see ""Cookies"" below)
2. How We Use Your Information
We use the information we collect to:
• Process and complete your orders
• Provide customer support
• Communicate with you regarding your orders, promotions, and offers
• Improve our website, products, and services
• Detect and prevent fraud and ensure the security of your transactions
• Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in the operation of our business, such as:
• Payment processors (to process payments)
• Shipping carriers (to fulfill orders)
• Marketing platforms (for promotional emails and newsletters)
These third parties are obligated to protect your personal information and use it solely for the purpose of providing the services we have engaged them for.
In addition, we may disclose your information when required by law or to protect our rights or the rights of others.
4. Security of Your Information
We take reasonable precautions to protect your personal information. We use a variety of security measures, including encryption, to ensure the safety of your data during transmission. While we strive to protect your personal information, please understand that no method of online transmission or storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. Cookies are small data files that are stored on your device when you visit the site. These cookies help us:
• Recognize you when you return to our site
• Understand your preferences and improve your browsing experience
• Analyze website traffic and user behavior
You can manage your cookie preferences through your browser settings. If you choose to disable cookies, some features of our website may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to read the privacy policies of those sites before providing any personal information.
7. Your Rights Regarding Your Information
You have the following rights regarding your personal information:
• Access: You can request a copy of the personal data we hold about you.
• Correction: If any information we hold is inaccurate, you can request it be corrected.
• Deletion: You can request the deletion of your personal information, subject to applicable laws and regulations.
• Opt-out of marketing: If you no longer wish to receive promotional emails or marketing communications, you can opt out at any time by following the unsubscribe instructions in the email or by contacting us directly.
To exercise these rights, please contact us at Sale@Spmsalemall.com. We will respond to your request within a reasonable timeframe.
8. International Data Transfers
As a Hong Kong-based company, your personal data may be transferred and processed outside your country of residence, including to countries with different data protection standards. By using our services and providing your personal information, you consent to such transfers.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete it immediately. If you are a parent or guardian and believe we have collected personal information from your child, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Email: Sale@Spmsalemall.com
Address: Room 4, 16th Floor, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mongkok, Kowloon, Hong Kong